India market launch will serve as Shearwater’s second international market, offering clients a second Global Capability Center
Shearwater Health Breaks New Ground in India Market, Adding Expert Clinicians to Global Network
Elizabeth Knight
941-468-1554
elizabeth@knight-sc.com
Today, Shearwater Health, a leader in clinician-led clinical solutions for healthcare partners, has announced its expansion into India with the opening of a new office in Chennai. This expansion is expected to boost support for Shearwater’s U.S. healthcare clients by adding nearly 1,000 new members to its team by the end of 2025, offering remote and onsite clinician-led services.
“Shearwater pioneered the Clinical Process Outsourcing industry in the Philippines, where we are proud to employ 5,000 talented individuals,” said Tom Kendrot, CEO of Shearwater. “Expanding into India is a pivotal step in diversifying our global footprint. With India’s well-established outsourcing market and highly skilled workforce, we’re excited to build on our capabilities and introduce our proprietary training and education platforms in this promising region.”
Shearwater Health is recognized for founding the first Clinical Process Outsourcing (CPO®) model in the industry, providing customizable and scalable clinical solutions for a range of healthcare organizations, including payers, providers, and clients in workers' compensation and disability sectors. Through its global network, Shearwater applies clinical expertise and Six Sigma processes to deliver exceptional outcomes. Shearwater’s launch in India will diversify its global footprint, which will benefit its U.S. healthcare clients.
“Our expansion into India allows us to broaden our service offerings and build teams with a wide range of skillsets across multiple countries,” said Giri Namala, Chief Growth Officer of Shearwater Health. “By establishing a diverse talent pool in key markets, we can offer greater flexibility and choice in meeting our clients’ unique needs.”
With the addition of India, Shearwater further strengthens its ability to deliver quality-driven clinical services across multiple regions while scaling its offerings with greater efficiency, ensuring clients benefit from a range of clinical expertise and innovative solutions.
“We’re excited about the operational efficiencies this move will bring,” said Todd Silmon, Chief Operating Officer of Shearwater Health. “We look forward to building a team there that will further enhance our service capabilities for our clients worldwide.”
This expansion not only positions Shearwater Health for robust growth in India but also solidifies its commitment to building a global network of clinicians dedicated to transforming healthcare outcomes worldwide. With India’s vibrant, young workforce, they are poised to shape the future of clinical excellence.
For more information, visit www.shearwaterhealth.com.
About Shearwater Health
Shearwater Health, founder of the nation's first Clinical Process Outsourcing (CPO®), offers tailored and scalable clinical solutions for healthcare organizations, including payers, providers, and workers' compensation and disability clients. Dedicated to enhancing healthcare through clinician-driven processes, Shearwater's global team of over 5,000 highly skilled clinicians expertly handle both administrative and complex clinical tasks. This allows their clients to concentrate on their core mission: providing exceptional patient care and outcomes. For more information, visit www.shearwaterhealth.com.
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